Privacy Policy

This privacy policy outlines the data collected when interacting with our website and commitment to the privacy of your information. We ensure your privacy never gets compromised from the policies developed by our team. This page outlines and discloses the information collected, and usage practices.

Protecting your personal data and privacy is critical to our business strategy, and the policy assists with safeguarding your interaction with this site and call centre. We update the terms contained on this page on a regular basis as technologies and laws change over time. You should read this page in full and if you disagree with these practices not use this site.

Website Interaction and Analytics

This site uses an automated analytics program using cookies to monitor how visitors interact with the site. The program logs various information from your visit and stored on external secure servers. We'll collect data such as IP address; pages visited and platforms used. The data is reported and analysed to provide improved services for all users. Your data stays private and secure with us and never sold or provided to other third parties. You can opt out of cookie use by updating your browser settings at any time.

What Data Do We Collect and How Do We Use It?

Apart from analytics data, other information you provide directly from entering various forms or contacting our call centre forms part of this privacy policy.

Quote forms: When you register for a quote you're authorising us to utilise your information to obtain pricing quotes on your behalf. We may pass this information to a UK provider to formally process your application. There are no other uses of this data made under any circumstances. We may send emails after 12 months to check if you want details of quotes next year. You can opt out of these emails at any time by using our contact form.

Call centre: We operate a quoting service from our UK based call centre. Access is via a free-phone telephone number that gets you through to a trained operator. They'll ask for information to help assign the best product for your circumstances. The information is held securely and passed to your preferred vendor.

For both of the above circumstances, the vendor of your choice is likely to have different privacy policies to ours. You should check their terms and privacy to understand how they use your data.

Enquiry forms and email: You may send us an enquiry through our online forms or directly by email. The information contained within the emails helps answer your query. We'll respond using the email or telephone number you enter and save this information in our offices. Unless specified, we may pass this onto a third party to answer your question.

In general, we use the data you provide to administer the request made. We may interact with third parties to assist in providing services but not for additional marketing. Additionally, the data collected helps improve our efforts for future service offerings, our promotions, content creation and to customise the website layout. We may also use your information to notify you of website changes and offers you may find of interest.

Cookies

A cookie is a small piece of data saved to your computer when you visit our website. Depending on your browser settings, the cookies automatically get stored. You can change your settings at any time to remove or refused the storage.

Data Security

All data submitted to us conforms to strict security measures. Our website operates on servers in the United Kingdom and analytics data stored in the United States. Measures to prevent unauthorised access ensure the security of your information.

Opt Out Procedures

We allow you to remove your information at any time. Please use our contact form to request data removal.

This policy may change on a regular basis and was last changed on 10th December 2014.

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